Order Shipment

Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available.

If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.(info@epicledgrowlight.com)

Shipping

• USA free shipping from USA warehouse with US plug, no tax.
• Canada ship from Canada warehouse with US plug, no tax.
• Australia ship from Australia warehouse with AU plug, no tax.
• Germany/Europe ship from Germany warehouse with EU plug, no tax.
• United Kingdom ship from UK warehouse with UK plug, no tax.
• Russia ship from Russia warehouse, no tax
• Other countries ship from China, customer need bear the customs fee. (Please contact）
• Shipping fee will be calculated on check out page.
• For change of your shipping address, please contact us after your payment. Usually 24 hours.

Warranty/Return

Grow Tent: Do not offer return policy for its' particularity, Hope for the kindly understand.

Led Grow Light:

• 30 days refund or exchange: We provide 30-day return of goods without any reason, if there have any quality problem. Non-quality issue, the buyer has to pay the return shipping fee.
• The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.
• 5-year manufacturer warranty: (Only for Mars Hydro & Spider Farmer LED)
• Fix by yourself: Within 1 year, the replacement and shipping is free; 1~3 years, you are responsible for shipping charges and handing fee.
• To repair center: Within 3 months, we cover shipping and repair charges; 3~12 months, you pay shipping fee; >12 months, you cover round-trip shipping charges and repair charges.
• 3-year manufacturer warranty for Bloom Plus & Unit Farm LED