Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available.
If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.(info@epicledgrowlight.com)
Shipping
US/CA/DE/UK/AU/RU warehouse available. Local fast shipping, and no custom tax is needed. USA free Shipping
Shipping from China, customer need bear the customs fee.
Shipping fee will be calculated on check out page.
For change of your shipping address, please contact us after your payment. Usually 24 hours.
Grow Tent: Do not offer return policy for its' particularity, Hope for the kindly understand.
Led Grow Light:
30 days refund or exchange:We provide 30-day return of goods without any reason, if there have any quality problem. Non-quality issue, the buyer has to pay the return shipping fee.
The package must be in its original packaging and include all of the original accessories or items that came with it when returning an item. The item and package should be in original and perfect condition.
3-year manufacturer warranty:
Fix by yourself: Within 1 year, the replacement and shipping is free; 1~3 years, you are responsible for shipping charges and handing fee.
To repair center: Within 3 months, we cover shipping and repair charges; 3~12 months, you pay shipping fee; 12~36 months, you cover round-trip shipping charges and repair charges.