Shipping And Return

Free Shipping for USA buyers, no tax
Local fast shipping for CA/DE/UK/AU/EU/RU buyers, no tax
Other countries, please contact for details.

Order Confirmation

As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment.

As soon as we receive your order, we automatically reach out to our warehouse to confirm the product is in stock and is available for immediate shipment. In rare cases, if the product is on backorder or unavailable, we will contact you immediately and ask if you would like to wait for the product to become available or have your payment refunded. If the item is available for immediate shipment, we will submit the order for processing and arrange shipment.

Order Shipment

Most products ship within 1 to 3 business days from the date of your order (unless indicated on the product page). We will send you tracking information as soon as it is available.

If you do not receive tracking info within 5 business days of your order, feel free to follow up with us via email.

Shipping

We offer Fast shipping via FedEx, DHL, UPS, YODEL, GLS or other shipping carrier.

After the order is processed, allow 2 to 7 business days for the product(s) to reach you.

Shipping from China, customer need bear the customs fee.

Return policy (For return, please contact us: info@epicledgrowlight.com)

• Only LED Grow Lights can be returned or exchanged. Returns and exchanges must be initiated within 30 days from the delivery date, must be in the same condition that you received them, and in the original packaging.
• Grow Tents,Inline Fans,Heating Mat and Grow Bag are FINAL-SALE items, once received, no return service would be provided. Therefore, if any defectives, please contact us within 48 hours upon arrival of items, we’ll offer help.
• If the item arrives damaged or defective(associated proof must be provided), we would issue a shipping label.
•  Unfortunately, we do not cover the charges of any returns arising from the buyer's personal will. Buyers will pay for the return shipping and cover the $10 restocking fee.
• Once the return has been received by us, the refund will be issued within 1~5 business days in your original form of payment.