FAQ

Q:How long do I expect shipping?

A: We have warehouse worldwide in the USA, Canada, UK, Germany, AU and Russia. We arrange shipment within 24 business hours after you placed the order, and will update the tracking number along the way, usually you can get your package 3~7 business days, and there will be no extra custom tax needed.

Q: I don't have paypal account. How can I use credit card or debit card to pay the order?

A:  Check out with Paypal---- Choose paypal guest checkout ---- Pay with debit or credit card

Q: Can I pay CAD/GBP/AUD/Euro/Other currency other than USD?

A: As we do international business, we only accept USD.

Q: I cannot select shipping method when I place the order, what can I do?

A: If you can't select shipping method when you place the order, please contact us to sort out the shipping method for your region.

Q: Why my tracking number is invalid?

A: If your tracking number is CM000000000DE, please go on this site to check it.

https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html